Behind Kay Builders: A Word From Our Valued Homeowners

Behind Kay Builders: A Word From Our Valued Homeowners

Images of Kay Builders' valued homebuyers.

June 14, 2022

At Kay Builders, our team always strives to ensure that our homeowners have had the best experience possible when it comes to building and moving into their dream homes. For six decades, we’ve worked tirelessly to maximize our entire homebuying and building process from start to finish—and we’re especially grateful for all of the recognition we continue to receive. Our valued homeowners are the reason why we do what we do, and we’d love to share some of their stories. 

Our commitment to quality

There’s nothing more exciting than taking the leap and buying the home you’ve always envisioned with a builder you can trust, and we are incredibly lucky to be able to be part of that journey with our customers. From our CUSTOM-i-ZABLE homes to our scenic, state-of-the-art communities—we’re committed to outstanding quality and high standards in everything we build here at Kay Builders, and our amazing customers can attest to our dedication. 

“My favorite part of the building process was the choices I got to make decorating and the options to choose from. I enjoyed my time with Linda in making the selections,” wrote the Frantz family, who live in our Trio Fields community. “I was absolutely amazed at the quality of workmanship that was done inside and the design/colors selected for the exterior. The entire development at Trio Fields is beautiful. I have heard from others driving through who thought it was beautifully done.”

We start off every build with the promise to do everything we can to make the process smooth for our customers and correct anything that might have been missed, and we take every step necessary to give each of our homeowners their own version of their dream home. The most important thing is that at the end of it all, our customers feel that they have an authentic, trusted partnership with our team—and we’re always grateful to hear that we’ve succeeded in that endeavor. 

“In closing, I want to commend you for creating a culture of excellence, a culture of listening, and a culture of service,” the Camacho family explains. “And while I am certain we are not your biggest customer with the biggest house or the most upgrades, your team made us feel like we were the most important customer you have ever had, and for that I thank you.” 

It takes the entire team

We love being able to see our customer’s happiness when they walk into their new home for the first time, and there are so many people involved in making that happen—from the person who takes the initial call with the interested buyer to the design center employees who meet with our homeowners and everyone in between. At Kay Builders, every single member of our team leaves a lasting impression on our customers, and we couldn’t be more proud of the people that make it all happen. 

“My husband and I can't say enough nice things about our Sales Manager Frankie and Kay Builders. We are truly grateful and are eager to move forward with the building of our new home,” writes the Gonzalez family from The Fields at Jasper Ridge. “Thank you for making this process painless and for having the patience in answering all our questions. I'm sure we'll have plenty more but feel confident that you'll always guide us. We anticipate the day when we are able to move into our new home. Saying thank you is not enough! A million thanks to Kay Builders.”

The Kern family from The Fields at Indian Creek recognizes Dave for being “helpful, knowledgeable and was up to all the challenges. A trust asset to the company. The final result was great. A lot of effort was made to satisfy us. We attribute that to Dave.” 

At the end of the day, our team members are here for our customers at Kay Builders—every step of the way. It’s more than a job to our employees here, and everyone genuinely cares about providing our homeowners with the best buying experience possible. Our team understands that a home is so much more than a financial investment—it’s about building a future full of happiness and amazing memories, all under one roof. 

The Gibbs family at Trexler Field writes, “Our experience has been nothing short of amazing. Through our 9 month process, we have had all the support and understanding you could possibly imagine. Sandy and her team are awesome - from their personalities - to their complete understanding of what a homeowner wants and needs! Truly an amazing experience!”

These fantastic employees represent just a handful of hard workers that make up our unparalleled team here at Kay Builders, and we are filled with gratitude that we can make such a remarkable difference for our customers in their homebuying experience.

Choose Kay Builders

At Kay Builders, our entire team is beyond grateful that we get to serve such wonderful people throughout the Lehigh Valley area with our utmost customer service while providing an exceptional homebuying experience. To become a part of our family here at Kay Builders and to start your exciting journey to your dream home, be sure to take a look through our amazing communities and breathtaking homes, and don’t hesitate to reach out to us for any questions or inquiries by contacting us online or at (610) 947-5688.

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